I have always been happy with BBTS but processing takes quite a long time. Obviously Big Bad Toy store pre-sells their items by thousands more than they should, leaving disappointed children and ⦠Yes even when it's in stock, and yes years before COVID-19. After four hours I finally was able to talk to a customer service person who told me there is absolutely nothing they can do. I just made my first order with BBTS and I am satisfied. BBTS is my go to for collectibles of all kinds and will be for a long time to come! Like they say: "It is what it is". My stuff I've ordered personally, they've taken forever to ship. I hope this helps. Could you explain the Pile of Loot program? Thats absolutely criminal. This is Scam company,their items are more expensive than other shops and that's ok because i didn't know there is a lot of place cheaper than them.BUT! Start off with what you like and go from there. I looked around and checked reviews and decided to try out a new store. Big W (Shop): 2.2 out of 5 stars from 1,197 genuine reviews on Australia's largest opinion site ProductReview.com.au. Pros: Great customer service, Easy to use website, a great pre-order program (reliable and easy to cancel a pre-order without consequence), Thier POL program is great for saving on shipping, shipping is cheap ($4), they have some pretty good clearance deals at times, and they have a great range of products. Bored Panda has collected some of the most questionable toys to prove that some designers have no clue ⦠I suggest buying from any other website you trust. I can't find any similar indecent regarding this on line. Many times I've had to cancel my pre-order from them because I eventually found it on Amazon or even Ebay before they got their stock in. Anyone can feel free to correct me if they tell their customers prior to ordering that the item is currently unavailable and I'll probably believe it, but if they did warn me, it wasn't screaming at me because I didn't notice it. FedEx is known for mistreating Residential Customers, and their Packages. collections Plus $4 flat rate shipping is really great. It's a nice website, even though a little expensive it's really flexible. Kiddlestix Toy Store is another leading online store for toys. So I pre-order things and when they receive it I put it in my pile of loot until I have plenty of items to ship. Whoever is writing the positive reviews must be employees or friends. Every time I've ordered from this site I have had to wait months for my package. Toys in Somerset, WI. BiGBOYs XL! Obviously Big Bad Toy store pre-sells their items by thousands more than they should, leaving disappointed children and frustrated parents and honestly, they do not care. I was told that I'd have to "come and pick the items up in person" if I wanted a replacement.They apparently do not value professionalism at their in-house customer service department which is managed by two highly unqualified employees (Rebbekah Supervisor / Liz - Manager) who only seem to be proficient at exacerbating customer complaints.This is definitely not the professional online conglomerate with an outsourced call-center that you're used to. No, this is your lackadaisical mom and pop style retailer founded by 2 toy loving brothers in the backwoods of Wisconsin.To get a clear picture of the work ethics behind the people running this company just consider their business hours.They operate M-F from 7am to 3:30pm and are CLOSED on weekends.3:30pm..? That's some heavy smoking going on to survive for days inside the cardboard box. Absolutely unacceptable. I recently switched over from Entertainment Earth, which is also good and has good customer service. We've got the figures and accessories to satisfy even the most serious Transformers Toy ⦠action figures Oh? Not just that, but rarely get figure boxes in top shape, which this one was, the figure real, checked around, and I love it. Thank you for reading this long wall of text. :). If you compare sideshow and bigbadtoystore something that sideshow ships for 200$ bigbadtoystore ships it for 880$. This is rare and much appreciated. Now with this last product I had to wait 9 months and it showed up on Christmas eve REEKING of cigarette smoke. Toy Story 4 has much more going on than Forky, unfortunately. I just have to reorder and wait for months again. Here are many Big Bad Toy Store Coupon & Deals coupons and promo codes for 2020 and get one Big Bad Toy Store Coupon & Deals coupons. 880 $ nice website, even Facebook messages went into their system to update the,... The amount of what my purchase was and then place it on recurring payment the! 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